---
title: "Details"
slug: "gateway-details"
updated: 2026-06-24T14:02:18Z
published: 2026-06-24T14:02:18Z
canonical: "support.el-watch.com/gateway-details"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.el-watch.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Details

## Gateway Details

Open the gateway details to view more detailed information about your gateway.

![gateway_details_w_map.png](https://cdn.document360.io/1fd07bb5-85b3-4217-ac59-9f87c58f1793/Images/Documentation/gateway_details_w_map.png)

**Latest heartbeat:** The gateways send a heartbeat on startup and every 15 minutes after that.

**RSSI:** Cellular Signal Strength in dBm. A more positive value equals a better connection. Read more about installation and dBm in the [Cellular Gateway mounting guide](https://support.el-watch.com/docs/mounting-cellular-gateway).

**Power:** The voltage measured from the gateway's power supply.

Updated

RSSI and Power are updated with every heartbeat (every 15 minutes).

**Data usage:** Updated every 3 hours and reset every month.

**Alias:** The gateway's nickname in your system. Use an alias that makes it easy to understand what it does or where it's located.

**Serial number:** The gateway's unique serial number.

**Description:** A brief description of what the gateway's purpose is or where it is located.

**Tags:** Short tags for filtering and building groups. Makes organizing sensors and gateways much easier. **Registered:** The gateway's registration date.

**Connected sensors:** Number of sensors that sent their last sample through this gateway. Press to view sensor details.

**System:** System name of parent system. Press to open system view.

**show more:** Press to view advanced details.

**Map:** Location of gateway.

Location

Location has to be added manually in the gateway's **Edit gateway** page, or the map will not show. Read more about [setting the gateway location](https://support.el-watch.com/docs/edit-gateway).

### With show more expanded:

![gateway_details_w_map_more.png](https://cdn.document360.io/1fd07bb5-85b3-4217-ac59-9f87c58f1793/Images/Documentation/gateway_details_w_map_more.png)

**Network operator:** Currently connected network operator.

**IMEI:** IMEI number of cellular module.

**Firmware version:** Firmware version installed on gateway.

**Application version:** The application version running on the gateway.

**RTX version:** Neuron radio application version on gateway.

Updated

Network operator, Firmware version, Application version and RTX version is updated every 3 hours and synced with the "Data Usage" update time.

Neuron Actuator

RTX version "RTXv0325" or higher is needed to activate Neuron Actuator.