Manage Channels

  • Updated On Oct 14, 2025
  • BB
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Notification Channels

Notification channels are the delivery mechanisms for alerts and messages. They provide a structured way to route notifications to different destinations, such as external services, internal APIs, or groups of users. This document outlines the available notification channels and how to configure them.

Types of Notification Channels

1. Email

Sends a email to a system user

2. SMS

Sends a SMS to a user with phone number

3. Webhook

The Webhook channel sends notifications to a specified URL via an HTTP POST request. This is a highly flexible channel that can be used to integrate with a wide range of third-party services, such as messaging platforms (Slack, Discord), incident management systems (PagerDuty, Opsgenie), or customer applications.

Configuration Parameters:

  • url: The HTTP or HTTPS endpoint to which the notification will be sent.
  • headers (optional): A map of key-value pairs to be included in the request headers. This is useful for authentication tokens or custom headers required by the receiving service.
  • body (optional): Additional content of the request body. If not specified, a default payload will be used.

4. Actuator

The Actuator channel is a channel designed to trigger a Neuron Actuator. It functions as a relay trigger with two distinct modes: a switch mode and a timer mode. This channel is distinct from Webhook as it's intended for system device communication rather than external integration.

Configuration Parameters:

  • mode: Specifies the operational mode of the trigger.
    • switch: Sets the relay's state (on/off).
    • timer: Turns the relay on for a specified duration.
  • duration (required for timer mode): The length of time, for which the relay will remain on.

5. Group

The Group channel is a composite channel that bundles multiple other notification channels together. When a notification is sent to a Group channel, it is forwarded to all the channels listed within that group. Groups can include all Channel types.

Duplicates will be removed before sending.

Creating and Managing Channels

Channels are defined and managed through the system's configuration. Each channel is assigned a unique identifier, which can then be referenced in rules or alert definitions to specify where notifications should be sent.